Shipping policy

Order Processing

Orders are typically processed after payment has been successfully verified.

Processing times may vary depending on product availability, order volume, quality inspections, customization requirements, and public holidays.

Once your order has been shipped, tracking information will be provided when available.

Delivery Estimates

Delivery times displayed on our website are estimates and are not guaranteed delivery dates unless explicitly stated otherwise.

International shipments may be subject to delays caused by:

Customs inspections
Shipping carrier delays
Weather conditions
Public holidays
Local delivery conditions
Incorrect or incomplete shipping addresses
Circumstances beyond our reasonable control

Address Responsibility

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify the following details:

Recipient name
Street address
Apartment or unit number
City
State or province
Postal code
Country
Telephone number

If an order is returned, delayed, or lost due to incorrect or incomplete shipping information provided by the customer, additional shipping charges may apply.

Customs, Taxes & Duties

Depending on the destination country or region, international orders may be subject to customs duties, import taxes, value-added tax (VAT), brokerage fees, or other government-imposed charges.

Unless otherwise stated during checkout, these charges are the responsibility of the recipient.